Citrix Expertise

Citrix offers collaboration, virtualization and networking tools to facilitate remote working and cloud service adoption.

Citrix-Expertise-by-Malicis

Citrix Expertise

Malicis is your partner of choice when the time comes to design, deploy and manage your Citrix environment. We have developed the skills, expertise and curated the knowledge needed to provide a service that goes beyond that of regular vendor support and troubleshooting.

Malicis has the largest team of Citrix experts in Canada.

Our Offerings

Support Contract and Emergency Support

Malicis Infrastructure Audit

Deployment and update

Managed Services

Citrix:

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Is trusted by 98% of Fortune 500 companies

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Infrastructure Is used by over 100 million users in over 100 countries

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Counts more than 400,000 customers.

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"Get more than basic vendor support with a Malicis Platinum Citrix Support Contract."

Most Popular

Support Contract

Malicis Support Contracts provide your team with an extra level of support to ensure that virtualized applications are available and responsive. Malicis provides access to a highly trained Citrix consultants who help your team rapidly diagnose and resolve problems as they arise. As part of the Malicis Support Contract, we monitor your environment 24/7 to ensure that users get to their critical applications and data whenever and wherever they are.

Malicis has over 15 years of experience supporting integrated Citrix solutions and has accumulated a large body of knowledge – our Consultants are among the most highly trained and certified from which to draw when supporting your Citrix environment.

Emergency Support

If you have an emergency, like a critical outage, our team is available 24/7 to respond, resolve and get you back in operation. There is no need to call a support center that is not aware of your environment and spend hours on the phone with Level 1 support only to have to escalate: our Citrix experts are available to help you when you need it.

Citrix support contract:

Infrastructure Audit

Malicis’ infrastructure audit helps customer’s understand the health of their VDI infrastructure. The goal of this in-depth five-day analysis is to provide our customers with a specific plan to fine tune their infrastructure to deliver optimal performance, availability and security.

Including, but not limited to:

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Deployment and update

Malicis can design a solution architecture and deploy it to your specific requirements. Once deployed, Malicis documents your Citrix environment to deliver comprehensive on-going support which includes:

Once deployed, Malicis experts:

Managed Services

Malicis highly skilled Managed Service Team manage and operate all aspects of your Citrix environment. Our team will be responsible for managing images, profiles, monitoring and remediating issues as they arise. As part of our Managed Service, Malicis includes an annual audit of your Citrix environment to ensure that your solution is current, fully patched and configured using industry best practices.

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Our Citrix certifications

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They trust our Citrix Expertise

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