IT Managed Services
Simplify your business with Altanora’s comprehensive IT Managed Services.
Providing services to SMB (50 - 250 users) and Mid-market (250 - 2,500+ users) organizations.
At Altanora, we understand that businesses need to focus on their core competencies to succeed.
Our IT managed services allow our clients to do just that, while we take care of their IT needs.
With cost savings, improved efficiency and productivity, access to expertise, and scalable solutions, we help businesses grow!
Reactive
Technical Support
Reactive
Our Reactive services include:
- 24/7 Global Helpdesk Support
- Level 2 and 3 Technical Engineers
- Services offered in English, French, Spanish, Arabic and many more...
Our team of experts are available around-the-clock to provide support when you need it, ensuring that your systems are up and running smoothly, and your employees can stay productive.
Proactive
Technical Support and Managed Services
Proactive
Our Proactive fully managed IT services include proactive maintenance and monitoring, patch management, and security assessments in addition to full technical support services.
With our Proactive Services, we manage your IT environment for you, and help identify and address potential issues before they become major problems, minimizing downtime and maximizing productivity.
VIP Priority Support
VIP Priority Support
Our VIP Priority Support offering includes 24/7 priority support, a dedicated account manager, and customized service-level agreements.
Support services cover technologies such as;
- Microsoft, VMware, Citrix, Cisco, Dell, HPE-Nimble, Fortinet, Linux, Meraki, Veeam and many more.
With VIP Priority Support, our clients receive the highest level of support and attention, ensuring that their IT needs are always met in a timely and efficient manner.
Stay Ahead with Altanora’s Proactive and Real-time Monitoring and Remediation Services
Ensuring Peak Performance for Your Infrastructure and User Productivity
Stay Ahead with Altanora’s Proactive and Real-time Monitoring and Remediation Services
In the rapidly evolving digital world, staying ahead of IT challenges is key to business success.
Altanora's Proactive Monitoring Services are designed to keep your infrastructure robust and user productivity at its peak. Our comprehensive end-user productivity and infrastructure monitoring solutions predict potential issues, ensuring uninterrupted operations and enhanced performance.
By partnering with Altanora for your IT Managed Services needs, you'll experience cost savings, improved productivity, access to subject matter expertise (SME), and enhanced security.
Our services are designed to help you focus on your core competencies, while we take care of the rest.
Unlock the advantages of IT Managed Services for your business;
- Reduced IT overhead- Enhanced data security
- Improved employee efficiency
- Around the clock support
Real World Results
Client Success Stories
Working with Altanora has been a game-changer for our IT needs.
Their customized solutions have provided us with top-notch services that seamlessly integrate with our team, ensuring a smooth IT operation.
Director of IT Infrastructure
Global Logistics Carrier and Operator
Over the years, Altanora has proven to be an exceptionally dedicated and informed partner for us. Their collaboration has facilitated the creation and operation of what we believe to be the finest SOC2 Type II Desktop as a Service solution available globally.
Director of Cloud Infrastructures
Global Solutions Integrator
Each interaction with Altanora has consistently exceeded my expectations. Their profound technical expertise, coupled with a comprehensive understanding of our business hurdles, enables them to present practical solutions and continuously fulfill their commitments.
Director of Information Technology
North American Finance and Insurance Agency
Strategic Partnerships
Empowering Your Success with World Class and Industry-Leading Solutions.